• Greeting guests upon arrival and making them feel welcomed

• Administering check-ins and check-outs

• Providing front desk services to guests

• Assigning rooms and taking care of administrative duties

• Delivering mail and messages

• Processing guest payments

• Coordinating with housekeeping and staff management

• Being a source of information to guests on various matters such as transport and restaurant advice

• Processing meal and beverage requests

• Accommodating general and unique requests

• Diffusing conflict or tense situations with guests

• High school diploma or GED

• 2+ years of customer service experience

• Certificate or diploma in hospitality advantageous

• Exceptional interpersonal skills

• Excellent written and verbal communication

• Good time management and organizational skills

• Conflict resolution experience

• Patience and good listening skills

• Wage: From $17 per hour

• Full-time (year-round)

• Evening shift

• PTO and Vacation Time

• Health Insurance

Toast Hotel Group is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

We are committed to promoting pay equity. Rate of pay is determined based on each individual's experience and qualifications.